TERMS AND CONDITIONS
ARTICLE 1: INTRODUCTION & ACCEPTANCE OF TERMS
Bostontasting.com offers a unique opportunity for individuals, couples, event planners, and various other participants to indulge in exquisite food tastings, explore different cuisines, and engage in culinary events around the Boston area. By navigating our site or participating in any event or tasting advertised on the Website, you express your understanding and agreement that you are bound by these terms. This agreement serves as a binding contract between you, the user, and Bostontasting.com.
Your use of the Website is conditioned upon your acceptance of these Terms. If you do not agree with any of these terms, you are prohibited from using or accessing the Website. The materials contained in this Website are protected by applicable copyright and trademark law.
Bostontasting.com reserves the right to modify or change these Terms at any time without prior notice to users. Your continued use of the Website after any such changes indicates your acceptance of the new Terms. If you do not agree to any of these terms or any future terms, do not use or access (or continue to access) the Website.
The latest Terms will be posted on the Website, and you should always review them before using the Website. We also recommend periodically reviewing these Terms to remain aware of any changes.
ARTICLE 2: DEFINITIONS
- “Website”: Refers to Bostontasting.com, its features, content, applications, and services accessible through the domain.
- “User” or “You”: An individual or entity accessing, browsing, or otherwise using the Website either as a guest or a registered user.
- “Event”: A scheduled food tasting, dining, or any other gathering organized and listed on Bostontasting.com, including but not limited to venues and restaurants around Boston.
- “Venue”: Specific locations, including restaurants, open spaces, or establishments where Bostontasting.com events are held.
- “Tasting”: The opportunity for users to sample various dishes, desserts, or other culinary delights as part of Bostontasting.com’s events.
- “Service(s)”: Any service offered by Bostontasting.com, which includes but is not limited to providing information about food tastings, facilitating ticket purchases for events, and connecting users to venues or private chefs.
- “Content”: Text, images, graphics, videos, sound, software, information, or any other material displayed, available, or present on the Website, including all intellectual property rights therein.
- “Account”: A registered user profile created on Bostontasting.com to facilitate easy ticket purchase, view upcoming events, and receive updates.
- “Partner Restaurant”: Refers to any restaurant or culinary service provider that has partnered with Bostontasting.com to offer tasting events or other services.
- “Ticket”: A proof of purchase, either in electronic or physical form, indicating an individual’s right to attend a specific event organized by Bostontasting.com.
ARTICLE 3: SCOPE OF BOSTONTASTING.COM SERVICES
Bostontasting.com is an immersive online platform dedicated to offering unique food tasting experiences, connecting individuals with an array of culinary delights throughout the Boston area. The scope of our services encapsulates a vast spectrum of offerings tailored to satiate the discerning palates of our users.
- Event Listings:
At the heart of Bostontasting.com is our exhaustive and dynamic list of tasting events. We partner with renowned restaurants, emerging chefs, and popular venues to host these events. From laid-back casual dining experiences to formal dinner settings, we curate events that cover a vast array of cuisines, including traditional New England dishes and international flavors spanning from American, Italian, Indian, French, to Middle Eastern.
- Ticketing and Reservations:
Our platform offers a seamless ticket purchasing experience. Users can buy tickets in advance for any of the listed events. Given the popularity of our events, we encourage users to book early, ensuring their spot. All financial transactions, including credit card processing, are secure and encrypted for user safety.
- Dining Guides & Information:
Beyond events, Bostontasting.com is a treasure trove of information for food enthusiasts. With insights into different cuisines, chef’s special dishes, and detailed reviews, users can make an informed decision about where they’d like to dine next.
- Connect with Chefs and Venues:
We bridge the gap between diners and culinary professionals. Users can discover new chefs, engage with them, and even arrange for personalized culinary experiences, whether they’re event planners looking for a caterer or a couple wanting a bespoke dining experience.
- Special Occasion Bookings:
Recognizing the need for curated experiences for birthdays, anniversaries, and corporate events, our platform facilitates private event bookings, allowing users to tailor-make their events with our partner restaurants and venues.
- Interactive Community Platform:
Bostontasting.com is more than just a listing and reservation platform; it’s a community. Users can interact with each other, share reviews, photos, and culinary stories, fostering a vibrant community of food lovers.
- Exclusive Offers and Loyalty Programs:
Loyal members of our community are occasionally treated with exclusive offers, discounts, and opportunities to participate in secret tastings. Regular attendees stand a chance to win free tastings, reinforcing our commitment to providing value to our users.
- Gift Certificates:
In our endeavor to promote the love for food, we offer gift certificates for our partner venues, making them perfect gifts for any occasion.
ARTICLE 4: USER REGISTRATION AND ACCOUNT SECURITY
Joining the Bostontasting.com community entails a simple registration process that opens up a world of culinary experiences. Here’s a detailed view of our user registration and the importance we place on account security.
- Registration Process:
Users can sign up on our platform by providing essential details, including a valid email address, password, and other relevant personal information. After the initial registration, a verification email will be sent to ensure the authenticity of the email address provided.
- Profile Customization:
Upon successful registration, users can customize their profiles, adding preferences, favorite cuisines, and even set reminders for upcoming events that align with their tastes.
- Account Security:
At Bostontasting.com, user security is paramount. All user information, including personal details and payment data, is encrypted using advanced security protocols. We regularly update our security measures to ensure that user data remains uncompromised. Furthermore, we never share, rent, or sell user data to third-party entities.
- Password Safety:
Users are advised to select a strong password comprising a mix of alphabets, numbers, and special characters. In the unlikely event that a user suspects any suspicious activity on their account, they are encouraged to change their password immediately and inform our customer service team.
- Account Management:
Users have the flexibility to update, modify, or even delete their accounts. In case of account deletion, all user data will be permanently removed from our databases, respecting user privacy.
- Communication Preferences:
Being part of Bostontasting.com’s community means users receive regular updates, newsletters, and event alerts. However, users have full control over their communication preferences and can opt to receive fewer communications or unsubscribe at any point.
- Feedback and Grievance Redressal:
We constantly strive to make the user experience impeccable. Registered members are encouraged to provide feedback, report bugs, or raise any concerns related to their accounts. Our dedicated team ensures timely redressal of all grievances.
ARTICLE 5: TASTING EVENT RESERVATIONS AND BOOKINGS
Bostontasting.com stands at the forefront of delivering premier culinary experiences to Boston’s food enthusiasts. To ensure our patrons have a seamless experience when attending one of our curated tasting events, the following section delineates our policy and procedures regarding reservations and bookings.
- Browsing and Selection:
Our platform meticulously lists each tasting event, complete with information regarding the cuisine, venue, chef’s specialty dishes, and the event’s theme. Users can browse through this expansive list, read reviews, and decide on the tasting event that resonates most with their palate.
- Real-time Availability:
We understand the importance of real-time data. Once an event is selected, users can view the number of available slots, ensuring they are aware of the event’s current capacity. This transparency aids in making swift booking decisions.
- Reservation Process:
After selecting a desired tasting event, users can book their spot by providing necessary information like the number of attendees, seating preference, if any, and special requests. We encourage users to make reservations well in advance, given the immense popularity of our events.
- Event Confirmation:
Upon successful reservation, users receive an immediate confirmation email, which includes event details, venue location, timing, and a unique reservation code. This code is pivotal for a hassle-free event check-in.
- Event Reminders:
To ensure that our patrons never miss out on a tasting experience, our system sends event reminders a week, and then 24 hours prior to the event.
- Modifications & Cancellations:
We comprehend that plans can change. Users can modify their reservation up to 48 hours before the event. This includes changes in the number of attendees or even a complete cancellation. If modifications are made post the 48-hour window, certain restrictions or penalties may apply.
- Special Requests:
If users have dietary restrictions or particular requests, they can mention these during the reservation process. Our partner venues and chefs aim to accommodate these requests, ensuring everyone enjoys a memorable culinary journey.
ARTICLE 6: PAYMENT, PRICING, AND REFUND POLICY
In our pursuit of impeccable service, Bostontasting.com has established a transparent and efficient policy regarding payments, pricing, and refunds, ensuring our users are well-informed and secure in their financial interactions with us.
- Payment Methods:
Bostontasting.com accepts a broad spectrum of payment methods for the convenience of our users. This includes all major credit and debit cards, as well as select digital wallets. Our platform employs encrypted SSL technology, ensuring that all financial transactions remain confidential and secure.
- Transparent Pricing:
Every tasting event has a clear price listed on its detail page. This price is all-inclusive, ensuring that our users aren’t met with unexpected costs. Occasionally, there may be exclusive events or chef’s tables that have a premium pricing; these will always be clearly marked.
- Discounts and Promotions:
From time to time, Bostontasting.com rolls out special discounts and promotional offers. These will be clearly advertised on our platform. Users can apply these discounts during the checkout process. It’s worth noting that discounts and promotions have specific terms and conditions, and users are encouraged to acquaint themselves with these before making a reservation.
Post the completion of any payment, an electronic invoice will be dispatched to the user’s registered email. This invoice will detail the event, total amount paid, and any applicable taxes or service charges.
- Refund Policy:
Should users need to cancel their reservation and seek a refund, our policy is as follows:
- Cancellations made more than 48 hours before the event will receive a full refund.
- Cancellations made within 48 hours will incur a 50% cancellation fee.
- No refunds will be provided for cancellations made within 24 hours of the event or in case of no-shows.
- Discrepancies & Queries:
We understand that occasional discrepancies might arise, be it in invoicing, payment deduction, or any other financial aspect. In such cases, users are encouraged to immediately contact our dedicated customer support team, who will swiftly address and rectify the issue.
- Price Changes:
The culinary world is dynamic, and so are our offerings. Prices for certain events may vary based on seasonality, ingredient availability, or special collaborations. While we ensure that users are informed about the prevailing prices at the time of booking, it’s essential to note that prices might change for future events.
ARTICLE 7: AGE RESTRICTIONS AND ALCOHOL CONSUMPTION
At Bostontasting.com, we curate events that echo Boston’s rich culinary legacy, ensuring everyone can enjoy it. However, with certain culinary events involving alcoholic beverages, we prioritize responsible enjoyment. Here’s our policy on age restrictions and alcohol consumption:
- Minimum Age Requirement:
Bostontasting.com strictly adheres to Boston’s legal age restrictions. For any event or tasting session involving alcoholic beverages, participants must be at least 21 years old. Proof of age, in the form of a valid photo ID, is mandatory upon arrival.
- Responsible Consumption:
Our partner venues are committed to fostering a culture of responsible alcohol consumption. Staff are trained to serve alcohol diligently, ensuring patrons can savor their experience without overindulgence.
- Decline to Serve:
Our associated restaurants and event venues reserve the right to refuse alcohol service to any individual who appears intoxicated or is disruptive, ensuring the safety and enjoyment of all participants.
- Non-Alcoholic Options:
Recognizing the diverse preferences of our clientele, many of our events will offer non-alcoholic beverage options. These are curated with the same meticulous attention to quality and flavor as their alcoholic counterparts.
ARTICLE 8: DIETARY RESTRICTIONS AND SPECIAL REQUESTS
Understanding that every individual’s dietary preference and requirement is unique, Bostontasting.com has instilled a systematic approach to accommodate dietary restrictions and special requests:
- Prior Intimation:
While browsing through our events, users will find an option to indicate dietary restrictions or allergies. We highly recommend providing this information during the booking process, ensuring our partner venues are well-prepared to cater to specific needs.
- Diverse Menus:
Many of our partner venues offer vegetarian, vegan, gluten-free, and other specialized menus. These dishes, while adhering to dietary constraints, do not compromise on flavor or presentation.
While our chefs are skilled in tailoring dishes to various dietary needs, it’s essential for users to understand that not all requests may be feasible due to the specific nature of some events or the ingredients on hand. However, our chefs will always strive to come as close as possible to the request.
- Clear Communication:
If a particular dietary request cannot be honored, our team will communicate this to the user well in advance, offering alternatives or even suggesting other events more suited to their needs.
ARTICLE 9: CANCELLATION, TRANSFERS, AND WAITING LIST
Life is unpredictable, and plans can change. Bostontasting.com acknowledges this by offering a comprehensive policy on cancellations, transfers, and our waiting list system:
- Cancellation Policy:
- More than 48 hours before an event: Full refund.
- Within 48 hours: 50% of the booking amount will be retained as a cancellation fee.
- Less than 24 hours: No refunds will be issued.
- Refunds will typically be processed within 7-10 business days.
If users cannot attend an event but would like someone else to go in their place, transfers are permissible. Users should contact our customer support at least 24 hours before the event with the details of the person attending. This ensures a seamless experience for the new attendee.
- Waiting List:
For our most popular events, slots can get booked quickly. However, we have a waiting list system in place. If a booked slot becomes available due to cancellations, individuals on the waiting list are notified on a first-come-first-serve basis.
- Automatic Transfers from Waiting List:
If a user on the waiting list is automatically transferred to a confirmed slot, they will receive a notification. Should they no longer wish to attend, they must cancel their reservation promptly to avoid cancellation charges.
ARTICLE 10: GIFT CERTIFICATES AND PROMOTIONAL OFFERS
At Bostontasting.com, we believe that the joy of tasting should be shared, and what better way to do that than through our thoughtfully crafted gift certificates and promotional offers?
- Gift Certificates:
Gift certificates are available for purchase on our website and can be used for any event or tasting session listed on Bostontasting.com.
All gift certificates are valid for one year from the date of purchase. After this period, they cannot be redeemed.
Gift certificates are non-transferable and can be used only by the individual named on the certificate.
To redeem, enter the unique code provided on the certificate during the booking process. If the event’s cost exceeds the certificate’s value, the difference must be paid at checkout.
- Promotional Offers:
All promotional offers have a specific start and end date. Offers cannot be claimed outside of these dates.
Certain promotions might be restricted to new users or specific events.
Promotional codes should be entered at checkout. Only one promotional code can be used per booking.
ARTICLE 11: PRIVATE EVENTS AND SPECIAL BOOKINGS
Bostontasting.com is proud to offer private events and special bookings that ensure personalized and unforgettable culinary experiences.
Those interested in private events or special bookings can reach out to our dedicated team via our contact page.
Our team collaborates with clients to understand specific needs, dietary restrictions, and desired ambiance to craft the perfect event.
Given the bespoke nature of private events, prices vary based on the venue, menu selection, and additional services requested.
Once details are finalized, a non-refundable deposit is required to secure the date and venue.
- Changes & Additions:
Any modifications to the event after confirmation might incur additional charges.
ARTICLE 12: USER CONDUCT AND PROHIBITED ACTIVITIES
For the Bostontasting.com community to thrive, it’s imperative that every member conducts themselves respectfully and responsibly.
- Respectful Interactions:
Users are expected to interact courteously with staff, fellow attendees, and our partner venues.
- Prohibited Activities:
- Disruptive behavior during events.
- Non-compliance with age restrictions.
- Sharing or selling one’s reservation without official transfer via Bostontasting.com.
- Misrepresentation of dietary restrictions for non-medical or non-ethical reasons.
Bostontasting.com reserves the right to remove or ban users who engage in prohibited activities or display inappropriate conduct. Refunds for such users may also be withheld.
ARTICLE 13: INTELLECTUAL PROPERTY & CONTENT OWNERSHIP
Bostontasting.com is not just a platform; it’s a curated experience. As such, the intellectual property on our website is fundamental to our identity.
- Content Ownership:
All content on Bostontasting.com, including text, graphics, logos, and images, is the property of Bostontasting.com or its content suppliers. This content is protected by international copyright laws.
- User Content:
Users might be allowed to post reviews or comments on specific events. While users retain ownership of their content, by posting, they grant Bostontasting.com a non-exclusive, royalty-free license to use, reproduce, and distribute such content across its platforms.
- Prohibited Actions:
- Reproducing, duplicating, or copying any content from Bostontasting.com for commercial purposes without explicit permission.
- Using any automated system or software to extract data from the website for commercial purposes (“screen scraping”).
ARTICLE 14: LIMITATION OF LIABILITY: EVENTS & FOOD TASTINGS
While Bostontasting.com endeavors to ensure all events and tastings offer memorable experiences, there are circumstances beyond our control.
- Personal Safety & Health:
Bostontasting.com ensures that partner restaurants and venues adhere to safety and health standards. However, attendees are responsible for their well-being, including any food allergies or sensitivities.
- Incidents & Accidents:
- Bostontasting.com shall not be held liable for any accidents, injuries, or other incidents occurring during an event. Attendees are encouraged to exercise due caution.
- Food Satisfaction:
While we strive for excellence, individual satisfaction with food tasting cannot be guaranteed due to personal preferences.
ARTICLE 15: WEATHER CONDITIONS AND EVENT CHANGES
Bostontasting.com acknowledges that the New England climate can be unpredictable and affect events.
- Weather Impacts:
Events held outdoors or with outdoor components may be subject to weather-induced changes.
- Event Modifications:
In cases of unfavorable weather conditions, events may be rescheduled, relocated, or modified in format.
Attendees will be informed of any changes via the email provided during registration as soon as possible.
ARTICLE 16: THIRD-PARTY RESTAURANTS AND VENUE PARTNERS
Bostontasting.com’s rich offerings are a result of collaborations with numerous restaurants and venues in Boston.
While we partner with these entities, each restaurant and venue operates independently. Bostontasting.com is not liable for the actions, omissions, or representations of these third parties.
- Quality Assurance:
Bostontasting.com selects partners based on rigorous quality standards. Feedback regarding any partner is welcome and helps in refining our offerings.
Any disputes or issues arising directly with a third-party partner should be addressed with them directly.
ARTICLE 17: ONLINE FEATURES & WEBSITE USAGE
Bostontasting.com’s online presence is designed to enhance user experiences, but there are guidelines to ensure optimal utilization.
- Site Accessibility:
We aim to keep the website accessible 24/7. However, there might be downtimes due to maintenance or technical issues beyond our control.
- User Responsibility:
Users should ensure their devices are protected from malware. Bostontasting.com is not responsible for any device damages or data losses while using the site.
- Personal Data:
Users must ensure that any personal information provided, such as contact details or dietary restrictions, is accurate.
ARTICLE 18: REVIEWS, FEEDBACK, AND USER CONTENT
Bostontasting.com values the insights and perspectives of its community.
Users are encouraged to provide genuine reviews and feedback. Misrepresentation or false reviews can lead to account suspension.
- Content Rights:
By posting a review or content, users grant Bostontasting.com a non-exclusive, royalty-free license to use the content across its platforms.
- Content Review:
- Feedback Utilization:
Constructive feedback may be used to improve events, partner selections, or website functionalities.
ARTICLE 19: DISPUTE RESOLUTION & GOVERNING LAW
At Bostontasting.com, we aspire for smooth experiences, but in unforeseen circumstances, we’re committed to equitable resolutions.
- Initial Resolution:
Any concerns should be first directed to our Customer Support to seek an amicable resolution.
If matters aren’t settled, a neutral third-party mediator can be employed to facilitate a resolution.
Any disputes arising out of or related to the services of Bostontasting.com shall be governed by and construed in accordance with the laws of Massachusetts, without regard to its conflict of laws rules.
ARTICLE 20: TERMINATION OF ACCOUNT OR SERVICES
- Grounds for Termination:
Accounts may be terminated for violations of our terms, providing false account information, or other activities harming Bostontasting.com or its users.
- Service Interruption:
Bostontasting.com reserves the right to modify or discontinue any service with or without notice.
In the event of account termination, users may not be entitled to any refunds or credits for unused services.
ARTICLE 21: MODIFICATION OF TERMS & UPDATES
- Dynamic Terms:
Bostontasting.com may revise these terms periodically to reflect changes in law, enhancements in services, or feedback.
Any major modifications will be notified through email or prominent site notifications.
- Continued Usage:
Using Bostontasting.com post any changes signifies acceptance of the revised terms. It’s crucial to review terms periodically.
ARTICLE 22: USER RESPONSIBILITIES & INDEMNIFICATION
While Bostontasting.com curates delightful culinary experiences, users play a crucial role in maintaining harmony.
- Account Security:
Users are responsible for maintaining the confidentiality of their account credentials.
Users agree to indemnify and hold harmless Bostontasting.com, its partners, and affiliates from any claims, losses, or damages, including legal fees, resulting from their violation of these terms, their use of the site or their placement of any content on the site, or any and all use of the services.
ARTICLE 23: MISCELLANEOUS PROVISIONS
- Waiver & Severability:
Failure to exercise or enforce any right shall not act as a waiver. If any provision is found unenforceable, other provisions remain in full effect.
Users may not transfer their account or rights to another individual or entity.
ARTICLE 23: CONTACT & CUSTOMER SUPPORT
- Direct Communication:
For any concerns, feedback, or queries, our Customer Support team is available and eager to assist.
- Contact Medium:
Users can reach out via the contact form on the website, email, or the provided helpline on Bostontasting.com.
Last Updated September 4, 2023